Assistant Manager – (Full-time)
RESPONSIBILITIES
- Coaching, and motivating your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
QUALIFICATIONS
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Initiates completion of tasks or activities without necessary supervision
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability – including nights, weekends, and holidays