ALL ABOUT TARGET
As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say “I love Target!” When you work at Target, you’re helping every family discover the joy in everyday life. You’re working alongside a dedicated team that brings their passion and pride to all that they do. We delight our guests with area experts ready to assist with items that are in-stock and priced accurately ensuring guests have an enjoyable experience both in stores and online.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store. This team leads Food & Beverage, and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack, and ship fulfillment work.
At Target we believe in our team members having meaningful experiences that help them build and develop skills for a career. These roles can provide you with the:
- Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
- Experience in retail business fundamentals: department sales trends, inventory management, and process efficiency and improvement
- Knowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandising
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
- Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach - Engage with guests in a genuine way, which include asking questions to better understand their specific needs
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
- Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target
- Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests
- Acknowledge guests as you complete workload with minimal guest disruption; eview sales trends to understand how to prioritize daily workload based on business and guest needs
- Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
- Execute revisions, sales plans and planograms for all GM categories
- Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
- Conduct weekly price change workload for all GM categories
- Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
- Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU)
- Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
- Own backroom aisles, including backstock, for your GM areas
- Process all inbound deliveries using the Receive application to ensure inventory accuracy
- Complete all backroom daily and weekly audits
- Operate power equipment only if certified
- Maintain backroom and fixture room organization, location accuracy and follow equipment guidelines
- Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
- Demonstrate a culture of ethical conduct, safety and compliance
- All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
- Working in a fun and energetic environment makes you excited… We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE TARGET! excites you… That’s why we love working at Target
- Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
- You aren’t looking for a Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know. But there are a few skills you should have from the get-go:
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow a multi-step process
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary